Industry Articles
Find out what’s happening in software documentation
ITIL 4 and Technical Writing: Continual Improvement
This is the first article in a series about using ITIL 4 concepts in developing documentation strategy. These articles are for technical writers, documentation strategists, and product managers who want to improve documentation.
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Technical Writing and Cloud Technology
Cloud technology is huge in the technology world right now. Most experts predict that it’s only going to increase in market share. In this article, I’ll look at cloud technology from the perspective of technical writers and what technical writers need to know in order to work in and with the cloud.
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Creating Manuals Using RST and Sphinx: Child Documents
Child documents, or sub-documents, make up the bulk of a project. Think of them as Lego blocks – pieces of various sizes that can be put together to make all sorts of end documents. Each child document answers a single question, or addresses a single topic.
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New technologies open new and exciting ways for you to keep your customers in the loop. But sometimes it’s hard to identify key trends to jump on and where to get your best value for money.
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