Tag: feedback

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5 Signs That Your Doco is Kick-Arse

I’ve talked a lot about how to improve your documentation. But what if your doco doesn’t need changing? How do you know when your doco is already awesome? Here are five signs to look for.

How to Design a Great Knowledge Base

A knowledge base can be an awesome resource or an appalling waste of space. The difference often comes down to its design. Consider these key points before you start to write content.